Upon accessing a service from Children’s Therapy Services, you will be given a copy of all the policies and procedures as part of the intake meeting. We take our responsibilities with regards to policy and procedures very seriously and this list is not exhaustive.
We are highly committed to safeguarding and protecting all children and adults who come to Children’s Therapy Services. We have a robust safeguarding framework in place. If you have any questions or concerns related to safeguarding, please get in touch with us
Children’s Therapy Services strive to be an inclusive, respectful and a client-led service. Everyone is welcome here. Being a service who is committed to diversity means that we try to create an environment where our clients can bring their whole self to their relationship with us.
At Children’s Therapy Services we always strive to offer a responsive, sensitive, kind and efficient service. However, we know that we don’t always get it right and we are keen to hear from you if you have ideas about how we can improve and develop. If you would like to initiate our complaints procedure, please contact us.
We also love to hear what we do get right, and welcome compliments. If you or your child want to let us know how we got it right, please contact us.
Children’s Therapy Services takes it data protection responsibilities very seriously. If you have any questions about how we collect, store and process data please get in touch.